In May, we focused on analyzing what great customer experience means in 2022 and what customer service teams need to do to meet the ever-rising customer expectations.
Great customer support is about taking a well-rounded approach to serving your customers.
In April, we got together to understand what that well-rounded approach actually means and how we can hel...
In 2021 alone, the customer support industry has come a long way. Especially by the increasingly positive perception it is gaining amongst other industries. In May, Kaizo accomplished a milestone i...
This April, we wanted to double down on evolving with a focus on performance management- both through our product, but also through the content we provide.