News archive

    Building the Team and Celebrating Customer Support

    This month we got the whole team together in Lisbon, celebrated customer support agents, awarded the pioneers, and added a new member to the Kaizo family. Interested to hear what the fuss is all ...

  • Growing Internal and External Network

    Life can turn on a dime, they say, and it practically did for Kaizo in September. We moved to a new office, welcomed new people, increased engagement within our remote teams, and beat our own perfo...

    Hitting the Big Time and Celebrating People

    August at Kaizo was anything but vacation mode. In a matter of 31 days, we got featured in a top tech media outlet, got recognized as one of the best AI-driven startups in the Netherlands, opened n...

    Doubling Down on Employee Empowerment

    July at Kaizo was all about employee empowerment. Whilst 'agent empowerment' has been our yearly campaign for 2021, we decided to 'double down' in July and show appreciation not only for support ag...

    ‘Rising’ through the ranks

    In 2021 alone, the customer support industry has come a long way. Especially by the increasingly positive perception it is gaining amongst other industries. In May, Kaizo accomplished a milestone i...

    Accolades, Anniversaries & Additional Kaizonians

    This April, we wanted to double down on evolving with a focus on performance management- both through our product, but also through the content we provide.

    Records are made to be broken… again

    In March, teams around the globe continued to embrace agent empowerment. This led Kaizo to smash our downloads record from February by 30+%. 👊

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