About Kaizo

Learn what we are all about

Kaizo is a top-rated, unified, actionable Workforce Performance Management (WPM) platform covering the entire customer support life-cycle from planning, to assessment, development, and engagement. It uses real-time insights from performance data, gamification, and Artificial Intelligence (AI) to improve operational efficiency, individual productivity, and team engagement.

Our product has held its place amongst the top 10 rated apps in the Zendesk marketplace and is used by thousands of customer support professionals worldwide. We are also thrilled to have been named in Forbes list of Top 25 Machine Learning Startups To Watch In 2020.

Founded in 2018 in Amsterdam, our team of 20+ ambitious Ninjas is transforming performance management and creating an engaging and productive digital work environment for customer support teams.

Latest Kaizo news

Watching Samurai bust the support door open!

Where do we even start? It’s been a while, but you won’t believe what’s been cooking here at Kaizo! Let us ease you into it, and the things that will come next.

Closing 2022 and Peeking into 2023

Snow is falling and the holiday season is finally here! And as always, it’s time again for us to share our monthly rundown.

Sprinting to the finish line

Is November already over? Here at Kaizo, we've been laser-focused on achieving our goals and preparing for the future. Before the time escapes us again, let's take a moment to reflect on this m...

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