About Kaizo

Learn what we are all about.

Kaizo is a top-rated, unified, actionable Workforce Performance Management (WPM) platform covering the entire customer support life-cycle from planning, to assessment, development, and engagement. It uses real-time insights from performance data, gamification, and Artificial Intelligence (AI) to improve operational efficiency, individual productivity, and team engagement.

Our product has held its place amongst the top 10 rated apps in the Zendesk marketplace and is used by thousands of customer support professionals worldwide. We are also thrilled to have been named in Forbes list of Top 25 Machine Learning Startups To Watch In 2020.

Founded in 2018 in Amsterdam, our team of 20+ ambitious Ninjas is transforming performance management and creating an engaging and productive digital work environment for customer support teams.

Latest Kaizo News

Welcoming new partners, listeners and #supportheroes

With further product progression on the horizon for July, this month at Kaizo we’d like to draw attention to some of our commercial successes.

Kaizo raises another $4 million to improve customer service performance with gamification & AI

Dutch startup Kaizo, announces the extension of its $4 million seed round led by Fortino Capital. In 2020, Kaizo raised $3 million in seed capital co-led by Gradient Ventures (Google’s AI...

‘Rising’ through the ranks

In 2021 alone, the customer support industry has come a long way. Especially by the increasingly positive perception it is gaining amongst other industries. In May, Kaizo accomplished a m...