About Kaizo

Learn what we are all about.

Kaizo is a top-rated, unified, actionable Workforce Performance Management (WPM) platform covering the entire customer support life-cycle from planning, to assessment, development, and engagement. It uses real-time insights from performance data, gamification, and Artificial Intelligence (AI) to improve operational efficiency, individual productivity, and team engagement.

Our product has held its place amongst the top 10 rated apps in the Zendesk marketplace and is used by thousands of customer support professionals worldwide. We are also thrilled to have been named in Forbes list of Top 25 Machine Learning Startups To Watch In 2020.

Founded in 2018 in Amsterdam, our team of 20+ ambitious Ninjas is transforming performance management and creating an engaging and productive digital work environment for customer support teams.

Latest Kaizo news

Growing Internal and External Network

Life can turn on a dime, they say, and it practically did for Kaizo in September. We moved to a new office, welcomed new people, increased engagement within our remote teams, and beat our...

Hitting the Big Time and Celebrating People

August at Kaizo was anything but vacation mode. In a matter of 31 days, we got featured in a top tech media outlet, got recognized as one of the best AI-driven startups in the Netherlands...

Doubling Down on Employee Empowerment

July at Kaizo was all about employee empowerment. Whilst 'agent empowerment' has been our yearly campaign for 2021, we decided to 'double down' in July and show appreciation not only for ...