About Kaizo

Learn what we are all about.

Kaizo is a top-rated, unified, actionable Workforce Performance Management (WPM) platform covering the entire customer support life-cycle from planning, to assessment, development, and engagement. It uses real-time insights from performance data, gamification, and Artificial Intelligence (AI) to improve operational efficiency, individual productivity, and team engagement.

Our product has held its place amongst the top 10 rated apps in the Zendesk marketplace and is used by thousands of customer support professionals worldwide. We are also thrilled to have been named in Forbes list of Top 25 Machine Learning Startups To Watch In 2020.

Founded in 2018 in Amsterdam, our team of 20+ ambitious Ninjas is transforming performance management and creating an engaging and productive digital work environment for customer support teams.

Latest Kaizo News

Accolades, Anniversaries & Additional Kaizonians

This April, we wanted to double down on evolving with a focus on performance management- both through our product, but also through the content we provide.

Records are made to be broken… again

In March, teams around the globe continued to embrace agent empowerment. This led Kaizo to smash our downloads record from February by 30+%. 👊

🚀 Breaking records in the shortest month of the year 🚀

We were very busy in February at Kaizo. With everything from feature releases, marketing campaigns, website refurbishments, and more to ensure we started off the year as strong as possible.