Is November already over?
Here at Kaizo, we've been laser-focused on achieving our goals and preparing for the future.
Before the time escapes us again, let's take a moment to reflect on this m...
The Kaizo team voted and everyone agreed. October was the most exciting month this year!
With plenty of events to attend and initiatives to lead, we look forward to telling you exactly what we've ...
Let’s face it: customer service teams are often understaffed, and today — more than ever.
Hiring new talent is often not an option, but you need to increase quality of service, not employee number...
The customer service landscape is changing.
New technology means automation and bots — yet customers are craving personalization and real communication even more.
But if you don’t have that man...
