The customer service landscape is changing.
New technology means automation and bots — yet customers are craving personalization and real communication even more.
But if you don’t hav...
In 2022, it takes more than just a good product to win customer loyalty.
But what does it mean for companies with customer service teams? How can they keep up?
We spent this month figu...
Life can turn on a dime, they say, and it practically did for Kaizo in September. We moved to a new office, welcomed new people, increased engagement within our remote teams, and beat our...
Paris - November, 1, 2020. We are excited to announce that Ticketless has been accepted into the Zendesk for Startups incubation program. Together with two other young startups, Greenfly....
