Company News
News releases
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Exploring New Trends in Customer Service
The customer service landscape is changing. New technology means automation and bots — yet customers are craving personalization and real communication even more. But if you don’t hav...
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Studying Customer Service Motivation and Engagement
In 2022, it takes more than just a good product to win customer loyalty. But what does it mean for companies with customer service teams? How can they keep up? We spent this month figu...
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Growing Internal and External Network
Life can turn on a dime, they say, and it practically did for Kaizo in September. We moved to a new office, welcomed new people, increased engagement within our remote teams, and beat our...
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Kaizo raises $3 million to accelerate customer support productivity leveraging gamification and AI
Led by Gradient Ventures (Google’s AI fund) & Partech; Christoph Auer-Welsbach, former Partner at IBM Ventures, Joins as Co-Founder
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Ticketless is now Kaizo!
Amsterdam - March 23, 2020. We’re excited to announce that as of March 23, 2020, we have a new name and brand identity: KAIZO.
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Ticketless Accepted into STATION F
Paris - November, 1, 2020. We are excited to announce that Ticketless has been accepted into the Zendesk for Startups incubation program. Together with two other young startups, Greenfly....