News archive

  • Celebrating Customer Support Globally

    The Kaizo team voted and everyone agreed. October was the most exciting month this year! With plenty of events to attend and initiatives to lead, we look forward to telling you exactly what we've ...

    Probing the Essence of Customer Experience

    In May, we focused on analyzing what great customer experience means in 2022 and what customer service teams need to do to meet the ever-rising customer expectations.

    Delving into Customer Support Operations

    Great customer support is about taking a well-rounded approach to serving your customers. In April, we got together to understand what that well-rounded approach actually means and how we can hel...

    Unwrapping 2022

    New year — new beginnings, they say. New faces, new customers, new stories — life at Kaizo is bustling. Here’s a short recap of our 2021 and an introduction to our 2022.

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