News archive

    Probing the Essence of Customer Experience

    In May, we focused on analyzing what great customer experience means in 2022 and what customer service teams need to do to meet the ever-rising customer expectations.

    Delving into Customer Support Operations

    Great customer support is about taking a well-rounded approach to serving your customers. In April, we got together to understand what that well-rounded approach actually means and how ...

    Unwrapping 2022

    New year — new beginnings, they say. New faces, new customers, new stories — life at Kaizo is bustling. Here’s a short recap of our 2021 and an introduction to our 2022.

    Wrapping up 2021

    How do you imagine a wrap-up? It would usually have to be a time to slow down, look back, smile or shed a tear. But not at Kaizo, of course. December was just as much of a race as any oth...

Receive Kaizo news on your RSS reader.

Or subscribe through Atom URL manually