Latest news

Studying Customer Service Motivation and Engagement

In 2022, it takes more than just a good product to win customer loyalty. But what does it mean for companies with customer service teams? How can they keep up? We spent this month figu...

Growing Internal and External Network

Life can turn on a dime, they say, and it practically did for Kaizo in September. We moved to a new office, welcomed new people, increased engagement within our remote teams, and beat our...

Kaizo raises $3 million to accelerate customer support productivity leveraging gamification and AI

Led by Gradient Ventures (Google’s AI fund) & Partech; Christoph Auer-Welsbach, former Partner at IBM Ventures, Joins as Co-Founder

Ticketless is now Kaizo!

Amsterdam - March 23, 2020. We’re excited to announce that as of March 23, 2020, we have a new name and brand identity: KAIZO.

Ticketless Accepted into STATION F

Paris - November, 1, 2020. We are excited to announce that Ticketless has been accepted into the Zendesk for Startups incubation program. Together with two other young startups, Greenfly....

Get performance insights at a glance with ‘Team Scorecard’

We’re excited to announce Kaizo’s brand-new performance assessment feature - Team Scorecard. It makes it swifter and easier than ever to compare, evaluate, and manage your customer suppor...

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