Delving into Customer Support Operations

Great customer support is about taking a well-rounded approach to serving your customers. In April, we got together to understand what that well-rounded approach actually means and how we can help our customers nail it. Here’s what happened at Kaizo in April.

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Growing Internal and External Network

Life can turn on a dime, they say, and it practically did for Kaizo in September. We moved to a new office, welcomed new people, increased engagement within our remote teams, and beat our...

Kaizo raises $3 million to accelerate customer support productivity leveraging gamification and AI

Led by Gradient Ventures (Google’s AI fund) & Partech; Christoph Auer-Welsbach, former Partner at IBM Ventures, Joins as Co-Founder

Ticketless is now Kaizo!

Amsterdam - March 23, 2020. We’re excited to announce that as of March 23, 2020, we have a new name and brand identity: KAIZO.

Ticketless Accepted into STATION F

Paris - November, 1, 2020. We are excited to announce that Ticketless has been accepted into the Zendesk for Startups incubation program. Together with two other young startups, Greenfly....

Get performance insights at a glance with ‘Team Scorecard’

We’re excited to announce Kaizo’s brand-new performance assessment feature - Team Scorecard. It makes it swifter and easier than ever to compare, evaluate, and manage your customer suppor...

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